Frequently Asked Questions
FREQUENT QUESTIONS ASKED ACROSS ALL OUR MATTRESS STORES
Please, if you don’t find the answer you’re looking for, you can message us or contact the nearest Mattress Carnival. We’re here for you and look forward to seeing you soon.
HOW DO WE GET OUR PRICES LOWER THAN THE COMPETITION?
Great question! Our liquidation mattresses iare purchased by the truck load from major manufacturers all around the country. These mattresses are being liquidated for numerous reasons, which includes closeouts due to name changes, fabric changes, year-end model changes, floor model swap outs, and freight blemished mattresses that may have been removed from their factory sealed bags. We also include canceled orders from both wholesale dealers and retail customers.
Also, we efficiently make smart multi-truck purchases when opportunities present themselves which is often during slow times of the year for mattress manufacturers. Manufacturers may need to liquidate certain fabrics or hit specific sales goals for the quarter, this makes it possible for us to make these purchases at a huge discount from even the normal wholesale. This, in turn, allows us to offer true wholesale pricing or even below wholesale pricing to you…our customer.
WHAT TYPE OF WARRANTY DOES YOUR MATTRESSES COME WITH?
For the liquidation of name brand mattresses, we absolutely guarantee these products to be free of manufacturer defects and we proudly stand behind by offering the best customer service in town.
WHAT IS YOUR RETURN POLICY? DO YOU OFFER A SLEEP TRIAL PERIOD?
Sorry, due to our already drop bottom prices, we cannot offer returns or sleep trials at this time. However, we still pledge to work with each and every customer to resolve any discrepancies that may come up following purchase.
IS DELIVERY AVAILABLE?
Yes! We happily deliver throughout Middle Tennessee. Delivery charges may apply.
DO YOU OFFER FINANCING?
Absolutely, we offer a large range of financing options, including “no credit needed” options.
WHAT TYPES OF MATTRESSES AND BASES DO YOU SELL?
Because we are a true factory liquidator, along with our factory partnerships, plus our own lineup of luxury Cloud Mattress Co options, we can offer literally almost every type of mattress option, for every budget, you can possibly think of! You need to stop into one of our showrooms before you make your next mattress purchase and let our mattress professionals show you how to get the best sleep of your life!